Quest Intervention Policy
As with all DAoC policies, we are dedicated to taking care of any issues that arise from game anomalies or verified bugs. Our quest intervention policy is no different. If you have an issue with a quest, and it is determined that this issue is caused by a bug within the game, we will fix the bug, and help you to resolve the quest issue. This may take some time, as we will need to fix the bug before the quest can be continued. This intervention will not include the reimbursement of items unless absolutely necessary. Instead, the intent is to fix the problem so that you can continue with the quest on your own, and complete it as intended.