How does the appeal system work?
What can I expect when I appeal?
How can Mythic Entertainment's Customer Service Representatives help me?
How the Dark Age of Camelot appeal system works is described in detail at this location:
You will be able to learn about Dark Age of Camelot's current appeal system, including how exactly the appeal system works, and what you can expect to happen when dealing with the Customer Service Representatives.
If you are just looking for help this page may also aid you on your way: Getting Help