Account Security Policy
Upon registration, you must select a password and a secret word (Passwords). You are responsible for maintaining the confidentiality of your Passwords and are responsible for any damage, harm, lost or deleted characters, etc. resulting from your disclosure, or allowing the disclosure of any password or from use by any person of your Passwords to gain access to your Account. IN NO EVENT SHALL MYTHIC ENTERTAINMENT BE HELD RESPONSIBLE FOR ANY DAMAGE THAT OCCURS TO YOUR ACCOUNT, YOUR CHARACTERS OR THEIR POSSESSIONS IN THE EVENT YOUR PASSWORDS ARE DISCLOSED, NOR IS MYTHIC LIABLE FOR ANY FINANCIAL OR EMOTIONAL DAMAGE OR DISTRESS YOU MAY SUFFER AND/OR FOR SUBSEQUENT LOSS OR DAMAGE TO YOUR ACCOUNT, CHARACTERS, AND ANY AND ALL OF THEIR POSSESSIONS AS A RESULT OF THE DISCLOSURE OF YOUR PASSWORDS TO A THIRD PARTY.
You accept and acknowledge that in order to help maintain the integrity of the accounting system used by Mythic, your secret word is used to prove ownership of the account. You further accept and acknowledge that it is your sole responsibility to keep track of and keep the word secure at all times. In the event that you are not able to remember the secret word when asked by Mythic's representatives in connection with an accounting issue, Mythic shall not be required to use any means to help establish your ownership of the account. IN NO EVENT WILL MYTHIC BE LIABLE FOR ANY FINANCIAL OR EMOTIONAL DAMAGE OR DISTRESS YOU MAY SUFFER AS A DIRECT OR INDIRECT RESULT OF YOUR FAILURE TO REMEMBER YOUR SECRET WORD.
The Secret Word must be verified verbally by calling our Billing and Technical support # at 703-934-0169 and pressing 1 for the billing department. In no way can an ingame CSR assist you with an account related question.